Guest information
Everything you need before you go

What you'll hear from us, and when
- 01
At booking
Confirmation email with receipt, booking reference and cancellation policy
- 02
Within 2 days
Guest form: health, experience level, dietary needs and arrival details
- 03
Balance due
Reminders 14 and 3 days before
- 04
30 days before
Welcome pack: final itinerary, exact address, packing list, emergency contacts
- 05
3 days before
Last-minute updates and your host's phone number
- 06
After the retreat
A short feedback survey and your photos
What to pack
- Comfortable clothes for movement, and a warm layer
- Walking shoes and sandals
- Rain jacket
- Swimwear
- Refillable water bottle
- Sun protection and insect repellent
- Any medication in your hand luggage, with prescriptions
- An eye mask, earplugs and a notebook
Each retreat page has a specific list — for example, boots and waterproofs for hiking weeks.
Arrival & departure
Check-in is from mid-afternoon on the first day and the welcome circle usually starts at 18:00. On the last day there is a closing session and breakfast, and check-out is usually by 11:00 (10:30 at Hotel Ciasa Lärch in the Dolomites). Exact times are in your welcome pack.
Accommodation
Bedding and towels are provided everywhere. Shared rooms are twin rooms with two single beds. Each destination page describes the room types, amenities and accessibility.
Meals
Menus are mostly plant-based and cooked on site. We cater for vegetarian, vegan, gluten-free and dairy-free diets. Tell us about allergies when you book and again on arrival.
Travel planning
Book flights only after your place is confirmed. Arrive in time for the shared transfer or a day early for long-haul trips. Each retreat page lists the nearest airport and recommended arrival time.
Transportation
Bali retreats include private airport transfers. European retreats offer a shared shuttle from a set meeting point for a flat fee, bookable at checkout or later by email.
Weather & seasons
We run each destination in its best season, but weather can still change. Pack layers and a waterproof. Seasonal notes are on every destination page.
Preparing for activities
For yoga weeks, a few classes beforehand help. For hiking weeks, train with long walks that include ascent. Every session is optional, and facilitators will always offer an easier option.
Communication during the retreat
Wi-Fi varies by property and is limited at some on purpose. Your host is reachable 24/7 by phone and WhatsApp, and there is always a landline for emergencies.
Accessibility requests
Each property has different access. Please contact us before booking so we can talk through your needs honestly and, where possible, adapt rooms and sessions.
Cancellations & changes
Read the booking policies for deposits, transfers and refunds. To change a booking, email us with your reference.
Booking policiesContacting the retreat team
Before your retreat: bookings@solararetreats.space, Monday to Friday, 9:00–17:00 (Lisbon time). During your retreat: your host's number from the welcome pack, 24/7.